• Fire & Smoke Restoration

  • Fire and Smoke Restoration

    Living through a fire can be one of the most traumatic events of your life. Once the fire is out and the smoke clears, the situation can be very overwhelming. You may wonder if your house will ever be your home again. HRN eases the burden, helping you each step of the way from handling the insurance process to the restoration.

     

    Professional Experience
    With over 30 in-house restoration and construction experts, HRN has the experience and skills necessary to facilitate the insurance process and to restore your home. We work with all insurance company adjusters to advocate for the homeowner and to develop a complete scope of damage and estimate for repair. Our professional and caring Project Managers will work quickly by meeting you and the adjuster on-site immediately to keep the project moving forward. Your Project Manager will always be available to meet with you and answer any questions about the insurance or construction and restoration process. With our process, you have peace of mind knowing that everything is being handled appropriately and professionally.

    Shortest Construction Time in Our Markets
    Our highly trained construction and renovation teams have the skills and are passionate about restoring and rebuilding your property. HRN has become a well-respected and proven fire damage contractor by offering the highest quality construction and restoration services in the industry. We know our customers desire to get their families back in their homes as soon as possible, so we strive to have even the most damaged homes completed between 90 and 120 days from the commencement of construction. This is far above the industry standard of 9–12 months. Although each job is different, HRN is the most proactive contractor in our markets, providing the shortest production schedules while simultaneously exceeding client quality expectations.

    We have the shortest production schedules because we:

    1. have an above average number of in-house employees
    2. establish aggressive agreements with specialty sub-contractors
    3. require extensive and far above average employee training 

    These items are necessary to redefine the expectation for the amount of time it takes a fire disaster client to return home. HRN has a policy to always put people before profit. Although behind the scenes we may not hold the highest profit margins across our competitors, we take pride in providing high-quality solutions to our clients, which leads to honest referrals and lifelong relationships.

    Communication and Proper Expectations
    Honest communication is the single most important attribute missing from many otherwise successful contractors. It is absolutely imperative and necessary to have a high level of clear and consistent communication between client and contractor in order to have a successful project.

    • HRN sets realistic and achievable expectations with our clients, and we meet those expectations.
    • HRN communicates regularly and as often as needed. Our team is available for any question or concerns before, during, and after your project is completed.
    • At the beginning of the project, you receive an estimated completion date, which will be far earlier any other competitor is able to offer. HRN strives to meet this expectation at all costs. We have met this expectation an average of 95% of the time!
    • Some restoration companies say and do whatever it takes to get a signed contract. HRN will never apply high-pressure sales techniques or fabricate unrealistic timetables or expectations to get you to sign a contract before you are ready.
    • Your Project Manager provides their honest and professional opinion on all building material selections. We steer you to the highest quality products that are covered by your insurance claim. We will not ask you to accept lower quality products than those allotted by your claim, as some companies may do to increase their profits.

    Quality, Quality, Quality
    HRN is committed to redefining our client’s expectations of quality in everything we do. We will not accept status quo in our markets, and our goal is for HRN quality to raise the bar on the quality expectations of all contractors in any area we do business. As an industry leader, our teams only know how to provide the highest quality and best service. It is the quality we want in our homes, and it is the service our communities deserve.

  • Fire & Smoke Restoration Projects